July 21, 2023
Crash After Save
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July 21, 2023
Crash After Save
Librarian, Library Consultant
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Working with new Captivate,  every time I start a new project, create slides then do a Save it throws up this message and goes into an infinite spinning wheel display.  Previously was just occasionally.

3 Comments
Jul 25, 2023
Jul 25, 2023

This is wrongly posted as a blog post instead of a Question (discussion).

Couple of quesions for you. The path to your Cache folder is not the default path. What is the D-drive? Is it an extra drive or partition on your system or is it a shared drive in a network? The Cache still has the same functionality and in previous versions could also be a second backup (when zipping the cache folder). I didn’t check out if that is still the same for version 12.

Second question: is the Documents folder synchronized with OneDrive?

Last possibility: the project or Captivate may be corrupted. You could try to clean the Preferences by running the file in ‘utils’, a subfolder under the installation folder of Captivate.

 

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