November 22, 2018
Pan and Zoom BUG ?
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(6)
November 22, 2018
Pan and Zoom BUG ?
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(6)

Hi,

I got a problem with last version of captivate 2019 (Windows 10) and the function PAN and ZOOM. I would like to know if somebody else as this problem cause the support chat online could not help me for now (maybe they write to me in few days).

In a demo video, I use zooms with 0,5 to 1 second fading. For zooming OUT to initial size(100%), I use pan and zoom again (with0,5 or 1s) but whatever the time of fading I choose, the dezoom is brutal (and not smooth). So the zoom in is ok but not the zoom out.

Whats happening I need this feature like on last version of captivate. How to debug this ?

I already clear cache with chat support.

Thank you trying on your software a video demo in order to give a feed back to me and Adobe team.

6 Comments
Oct 8, 2019
Oct 8, 2019

Same problem here. Still no fix???

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Mar 18, 2019
Mar 18, 2019

I am also still having this problem. Anyone have a fix?

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Nov 23, 2018
Nov 23, 2018

Are you on 11.0.1.266?

I created a video demo recently and did see the same problem. Have logged a bug report and hope it will be fixed quickly. Please, fo the same.

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