February 17, 2019
SVG randomly not showing
Comments
(9)
February 17, 2019
SVG randomly not showing
Newbie 2 posts
Followers: 0 people
(9)

I have an responsive Captivate project. Working in Captivate 2019. SVG’s are visible in normal editing mode. But when I preview or publish the project, 1 or 2 SVG’s dissapear on the slides. Course contains 24 slides. Just 1 SVG per slide. I’m able to fix the SVG that dissapeared by:

  • duplicating the slide
  • deleting the original svg on the duplicated slide
  • opening illustrator and saving the svg in illustrator again
  • importing the new svg into the captivate library
  • dragging it into the duplicated slide
  • waiting till it is displayed normally
  • dragging it into de fluid box

And then the suprise starts over again. The newly imported svg is shown, BUT another – randomly – svg dissapears.

Saving svg’s whit the following preferences in illustrator (CC 2019): styling -> presentation attributes, font -> create outlines, image -> embed, objectid -> unique, decimal ->1, minify -> selected and responsive -> selected. Before saving it I select Use artboard.

Read a lot of forums about this problem, tried all the things I could think of. Please help. Anyone any ideas?

9 Comments
Jun 29, 2020
Jun 29, 2020

i have the exact same issue now!!!

Like
(1)
Apr 30, 2019
Apr 30, 2019

I’m having the same problem. It seems like Captivate glitches out when publishing SVGs. Would like to find a solution. Some SVGs just randomly don’t show up, or seem to interchange with another image in the project.

Like
(1)
Feb 25, 2019
Feb 25, 2019

I discovered that some SVG’s are adressed with the same name after adding them to the slide. For example svg_5. When I change the name to svg_99, svg_98, etc. sometimes the problems are solved. But then again, it isn’t that the dissapearing SVG’s all have the same name. So there seems to be a correlation between used names (also names used in the past from afterwards deleted SVG’s) in the project.

Like
(2)
(3)
Add Comment