Help! Adobe Captivate slides not showing

Hi everyone! I am having the toughest time accessing Adobe Captivate. I have a monthly subscription that I just purchased and whenever I download captivate to my device, I either can’t open it (on my windows laptop) or I download it and open it, but the slides are only visible on the left hand side but not on the stage. This is as far as I have gotten where I am able to open captivate but when I open any […]