I was just assigned (17-Oct) a Captivate license by my organization. I downloaded the installer. When I attempt to install the programs (Adobe Captivate and Adobe Media Encoder), I get Error Code 1. Per the message, it says that the files are out-of-date. This cannot be the problem. I just downloaded them. I am running macOS Catalina (10.15). I have over 350GB of disk space remaining.