Help with audio on slides

Hi all.   I’ve created a project and recorded some audio.   Mostly it is all good but my intro slide shows the slide content for about 1 – 2 seconds and then switches to a blank slide.   I’ve set the timing to match the length of the audio but it’s still doing the same thing.  Any ideas for a fix?  Thanks so much.

Adding Assets to a software simulation

Hi all – I’m new to eLearning authoring so looking for some urgent help.   I have recorded a software simulation and want to add a ‘menu’ slide using an asset from the Captivate resources.   When I click on add slide from the Asset Library it tells me it is fetching the asset but doesn’t add it to my filmstrip – please can someone help or tell me what I’m doing wrong?   Thank you