The risks of neglecting standardized dealer training If you are a large manufacturing brand with a network of dealerships across the country or the globe, your customers expect a consistent positive experience when they step into any of your dealerships. To achieve a consistent positive customer experience, you need to be able to provide standardized training to all of your dealerships. However, achieving consistency in training efforts can be more challenging in a dealership/franchise model, where a majority of the […]
The risks of neglecting standardized training for franchisees If you are a Quick Service Restaurant (QSR) brand with a network of franchisee outlets across the country or the globe, your customers expect a consistent positive experience when they step into any of your outlet. To achieve a consistent positive customer experience, you need to be able to provide standardized training to all of your franchisees. However, when it comes to achieving consistency and efficiency in training efforts, there are certain […]
If you are an organization looking to invest in customer or partner education, you likely have a set of complex products or services portfolio that caters to multiple user personas/roles. Further, it is likely that your users have different levels of proficiency, such as beginner, intermediate, and advanced, playing those roles in their work. In such a scenario, how do you construct an education experience that boosts self-driven training adoption, thereby leading to increased product adoption? Adobe Learning Manager’s new […]
The Adobe Learning Manager app for Microsoft Teams is here! As an admin for your learning platform, you can make this app available for your organization by working with your Microsoft Teams admin and following a few simple steps (more information on that at the end). So, why set up the Learning Manager app for Teams? Here are five reasons why this would benefit you and the learners. 1. Learning in the flow of work Isn’t it frustrating to navigate […]
Investing in customer education is now more important than ever. Educated customers are more likely to understand the value of your products or services. When customers feel confident in their ability to use a product or service, they are more likely to continue using it. This can lead to better product adoption, reduced support costs, and a more stable customer base. To drive your customer education strategy, you need a learning platform that’s optimized for customer education. Here are five […]
Why should you care to install the new Learning Manager Mobile App? Fast and Stable The new Learning Manager mobile app is fast, robust, and stable. Built ground up on a new technology stack that delivers 10x more stability than the previous versions and ensures a smooth mobile learning experience. Learn on the go The Learning Manager mobile app provides a secure way to access corporate learning on the go. Whether it’s during a long commute, while waiting in line, […]