Unable to import videos to Captivate 2019

I am currently unable to upload any video (I want to create an interactive video). Neither from youtube nor from my local computer. Youtube: It says “A video error has been found” (I translated it, so maybe the english version would say it a bit different). It shows the upload at 100% and the first image of the video. But there is no sound and no change in the image as the timeline proceeds. The timeline is extended and implicates that […]