System audio failing to record in Captivate 2019

I’m the training facilitator for our company and we’ve moved from ILT (Instructor Led Training -in person training) to VILT (Virtual) using MS Teams because of the coronavirus. We want to capture these sessions using Adobe Captivate 2019 but results have been sporadic. Video capture always works but more often than not the only audio that is recorded is my voice (I’m not the instructor) through my microphone even when I check the box for using system audio. These are […]