Course fails to communicate with LMS

How do I monitor the communication, or data exchange, between a course and the LMS to determine if it records a user’s progress, completions, and scoring? What tools are available to identify when the data exchange via the API fails to occur? Forty employees use a thin client on a Citrix server in a training room to access the LMS in an incognito Chrome browser. Once in the LMS, the users click on a launch button, which opens the course […]