How Retails are Solving Customer Experience Challenges through Digital Transformation?

With the Industrial Revolution 4.0, we are experiencing a wave of Digital Transformation. This wave of technology seeks to deliver greater value to processes across problems and solutions that confer positive outcomes as regards Business Efficiency, Customer Experience, and/or Business Innovation. Various technologies, such as SMAC, deliver a functional view of the marketplace to various organizations, thus helping them glean crucial business perspectives. The disruptive nature of these technologies helps business record, process as well as deliberate and analyze data to […]

How a Bot can Replace your HR Department by 2020?

We are all increasingly aware of the reality that robots play a major role in our lives now. Whether it is in physical form – as a helper during surgeries – or in software, as in a chatbot Chatbot For Hospitality, we are all surrounded by a bevy of machines that influence our lives in very significant ways. That’s why it should come as no surprise that even the HR department of various organizations are considering using bots to replace […]

Chatbot – the latest trend that’s taking the industry by storm!

Although the idea of the ‘chatbot’ has been with us since the 1960s, it is only now that we have brought this idea to life. Chatbots are programs that can simulate human interactions to communicate with humans by mimicking natural human languages.

Why Healthcare is Turning to AI & Chatbot for Patient Care?

In today’s world of instant gratification, people want quick solutions and healthcare is not an exception. They do not want to wait in long queues outside the clinic or hospital and they need a platform that keeps them updated on their issues 24/7.