Closed captions not displaying using Google Chrome

Closed Captions for Captivate 2019 project not showing when viewed using Chrome; yet they are displayed when using Explorer or Firefox. Seeking ideas for how to resolve.

Can’t view html5 files from web server

I’ve uploaded 3 html5 modules created in Captivate and upgraded to Captivate 2019 to our web server in preparation for internal review.  My creative director used the path to provide a link to reviewers, as he generally does with other projects, but the URL created from the path doesn’t work. Any suggestions? Thanks much in advance!

published Captivate file will not play

I am at the end stage of a 3 module Captivate project. I am using Captivate 9. I successfully published and sent to my university intranet. However, when we try to play the file, the “hour glass” does not change to open the project. I then opened the project in Captivate 2017 and republished. The same effect is there. What am I doing wrong?