Slide displays blank when 360 image added

I’m new to Captivate 2019, last version I used was 4 and I purchased it specifically for the VR capabilities.   Installation went fine, but I’m running into an issue that when trying to view the included VR demos or even try to create a new one, the screen display is blank but the filmstrip shows the image.  When I preview the demo locally it runs fine in Google Chrome, but not in IE11. Any guidance/advice would be appreciated.