Course with Random Question Slides Not Working

I have been testing all day to figure out why my course has not been loading properly (loading symbol keeps moving forever when I view it in LMS). It seems like the only thing I can pinpoint it to is adding Random Question slides linked to a pool of questions. It loads fine without the slides, but once I add 1 Random Question slide, it may or may not load, but it definitely won’t load once I add more than […]

Captivate 2019 Issue – Converting 2017 course

I recently updated to the Captivate 2019 version. I had to make some updates to our annual courses we are rolling out soon. I saved the changes I made to the course (which was originally created in Captivate 2017), which prompted me to “convert it” or update the course file to Captivate 2019. When I re-uploaded the revised file back into our LMS/FTP, the course no longer loads (I just see a spinning circle that goes on forever). This is […]