Black Screen in Captivate 2019 when Creating New Projects

Hello, I am assessing eLearing tools for a client and recently downloaded the free trial of Captivate 2019. I have not changed anything in Captivate from the initial download. All settings are set to default. As soon as I go to create any new project, the preview section in the platform is black and does not show any slide that I click on. I’m new to Captivate, but not new to eLearning tools. Any help on this would be much […]