Opening my project on another computer

Hi, Whenever I open my project on my other computer the project file does not open. Captivate tries to open the file then says The file is corrupted.  Even if I restore the backup file that I automatically make, it still does not work. However, when I open the file in the exact location that it was built, it opens fine.  There seems to be a fixed directory expectation.  If I reproduce the exact directory structure on my other computer, […]

select multiple characters to download at once

select multiple characters to download at once

PowerPoint to Captivate

I needed to convert my 65 page PowerPoint to into captivate.  I found it was a very challenging task because it simply imported every slide as a flat image with no independent objects to manipulate (like text boxes, images,etc.) So I did some research and found that Storyline 360 converts the slides into their program and retains the independence of the objects.  Great!  Woo hoo!  Win for team Todd!!!  Well no…  I had to learn a new application, and finesse […]

Replace an image on the screen to another image and maintain the dimensions

I’m puzzled by this simple task.  I searched high and low for the answer but had no luck.. Whenever I change the image on my slide with another from the library, it always adjusts the size of the image back to the new image dimensions. Is there a way to change the image and maintain the same dimensions as the previous image?  So a replace image plus crop at once.  This is very cumbersome because I have to click on […]

CP Command Mute doesn’t mute triggered audio

Hi, I created a custom mute/unmute button.  I tried cpCmndMute as well as cpCmndVolume.   I even tried the 2 in one script. The problem is that I can mute the audio on the timeline but it does not mute audio triggered from a button click (Play Audio command) Other than stopping the triggered audio, is there a way to mute this as well? It seems to work if the triggered audio is not already playing and you click the […]

Hiding navigation based on cpInfoCurrentSlide

Hi, I placed navigation buttons on the first slide and I’m using an advanced script “on enter” for each slide that will determine whether to hide or show the navigation buttons. My problem is that it’s not showing up based on the slides entered.  It starts off hidden and no matter where I go it doesn’t show.  Please see the images for the logic.  I attached this script to the on enter for all slides. Thank you! Todd

Errors with published project

Hi, Every time I publish a project Cp 2019 and run it in Firefox, the width of the project is cut off on the left side by a few pixels.  This seems to throw off all the buttons as I need to click them repeatedly to get any to work.  If I change the zoom out in Firefox to one less than 100%  everything appears as designed. When I tested in chrome the first time it worked perfectly.  Displayed the […]

Overlaying image and smart object doesn’t appear in browser

Hi, I am working on a project where i have a background image and text in front of it.  The text appears as expected in the browser but at the end of the slide, I ask the user to click a smart button to continue.  I show a smart object (arrow) pointing to the button.  The problem is that the smart object doesn’t appear. If I move the smart object near the beginning of the slide it shows up fine but towards the end […]

Suggestions for max audio file size in a project for html streaming?

Hi, Are there any standard suggestions for max file sizes for html5 projects?  I have a lot of audio in my project and Im not sure if I will have loading issues.  My end user will be streaming on a moderately high speed connection (colleges across the US).  I have around 40 mp3 files totaling around 40 MB. Does all assets load before the project will begin to play or is it some sort of progressive streaming? Thanks in advance […]