Captivate 2019 publishing empty captions file from 140 slide deck on Mac.
I’ve got a pretty straight-forward Captivate file with about 140 slides. I have TTS on almost all of the slides. I have closed captioning turned on. I’ve exported it 3 times and on my Mac, I can literally watch it fill in the Word file it creates. It makes about 95 pages of content. Then when it’s “done” the attached is what I get. I have no idea what to do- I really need this file from my Captivate file. Honestly, if I could JUST get the closed captioning part, that would meet my immediate needs. Help is appreciated!
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Another cause could be incompatibility of the Captivate and the Word versions. This workflow has always been bit ‘sensitive’.
When I compared your document Info with one of mine, I noticed that your Word doc is using a different file Template (NYC_project_breakpoint_fulldeckwithaudio….doc). The Template used for my file is Adobe Captivate.dot. I’m a Word expert, I would start by changing the Template that Word uses by default. I hope this helps a little.
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