May 10, 2019
Question Slide freezing and not continuing to next slide
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(8)
May 10, 2019
Question Slide freezing and not continuing to next slide
Newbie 5 posts
Followers: 2 people
(8)

My second question slide keeps freezing and will not continue to the third question slide. I have tried rearranging the slides to see if it is an issue with that slide but it seems to be an issue with being the second question slide. Whatever order I put the three questions in which ever slide is in the 2nd position will not continue to the third question.

Maybe relevant, maybe not, when I tried to upload the Captivate project zip file I get an error message saying its not a valid file but Captivate said it was published successfully.

I am using Captivate 2019 11.0.1.266

8 Comments
May 13, 2019
May 13, 2019

You have a long quiz slide, so I suspect you have an audio clip on that slide? You still have 5 seconds in the inactive part. I asked for the Actions because if they remained at ‘Continue’, the playhead will still need to move 5 seconds before getting to the next slide. Have a look at:

https://elearning.adobe.com/2019/02/captivates-quizzes-2-submit-process/

https://elearning.adobe.com/2019/04/quiz-tweak-4-submit-process/

 

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May 13, 2019
May 13, 2019

Next test: can you switch questions? To see if it is due to the position of the question or to the question itself.  Can you post a screenshot of the Quiz Properties? Number of attempts, actions…

What is the option selected in Quiz Preferences, for the Required field?

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May 11, 2019
May 11, 2019

Did you already try to recreate that quiz slide? Have you deleted any embedded objects? Can you give some more details about that quiz slide: type, setup, pausing point….

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