Captivate 2017 – Loading exit lead time & content loading error

June 13, 2018
Followers: 0 people
2

Captivate 2017 – Loading exit lead time & content loading error

Followers: 0 people
June 13, 2018

Hi. With Captivate 2017, upon SCORM 1.2 and 2004 publish, I experience an error which I hope anybody knows a solution for. When publishing a project and running it through my LMS or SCORM Cloud, one of the pages in the project randomly fails to exit properly, i.e. it says “Loading …” for about 10 sec. and then the content of the following page will not appear properly. It can be a text caption, a picture, a click box or part of a question in a quiz that do not come up. Several times, I’ve re-published and tried again, almost every time the problem occurs again, mostly on another page than in the previous published course package. It’s driving me crazy, there seems to be something corrupt. I have done all updates, I even removed Captivate and installed it again – nothing seems to help. Thanks a lot for any tips!

Comments (2)
2018-06-18 09:28:15
2018-06-18 09:28:15

Hi Mayank. Yes, it works properly when viewing the output locally. I’ll try your suggestion and reduce some objects trying to figure out if it works better. Thanks.

Like
2018-06-13 12:00:12
2018-06-13 12:00:12

Hi, It seems to be project specific issue. Does it work fine when you view the output locally? What are the objects you have in that particular slide? It could be one of the objects causing the issue.. You may try removing one object at a time and check if it works or not.

You may also contact the support for help : https://helpx.adobe.com/contact/support.html

Like
Add your comment