Newbie
1 posts
Responsive project-contains videos-quiz slides with audio narration
I have one question slide that suddenly began to throw a strange error on publishing.
“slidevideo_9’C:UserscherieDesktoprecruitervrVi19.’Unknown Video Type
There is no video on this slide, this is not a VR project; there is a simple MP3 on it that plays when previewed. HELP!!!
Newbie
1 posts
Responsive project using breakpoints
yes we run as Administrator
Adobe captivate 2019 release 11.5.0.476
Can you please identify the version you are using (Help, About Captivate)? Is this a non-responsive or a Fluid Boxes project? If you are on Windows, do you run Captivate with ‘Run as Administrator’ setup?
I deleted and re-entered everything and the error is gone. Now I have a new error. Landscape mobile device- close captioning shows on the phones at the top of the screen but all settings for each device put the cc at the bottom of the screen under the video
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