July 23, 2019
Publishing responsive project containing video and some audio files
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(3)
July 23, 2019
Publishing responsive project containing video and some audio files
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Responsive project-contains videos-quiz slides with audio narration

I have one question slide that suddenly began to throw a strange error on publishing.

“slidevideo_9’C:UserscherieDesktoprecruitervrVi19.’Unknown Video Type

There is no video on this slide, this is not a VR project; there is a simple MP3 on it that plays when previewed. HELP!!!

3 Comments
2019-07-25 03:58:27
2019-07-25 03:58:27

Responsive project using breakpoints

yes we run as Administrator

Adobe captivate 2019 release 11.5.0.476

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2019-07-24 07:07:34
2019-07-24 07:07:34

Can you please identify the version you are using (Help, About Captivate)? Is this a non-responsive or a Fluid Boxes project? If you are on Windows, do you run Captivate with ‘Run as Administrator’ setup?

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Lieve Weymeis
's comment
2019-07-25 03:59:47
2019-07-25 03:59:47
>
Lieve Weymeis
's comment

I deleted and re-entered everything and the error is gone. Now I have a new error. Landscape mobile device- close captioning shows on the phones at the top of the screen but all settings for each device put the cc at the bottom of the screen under the video

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