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Hello, I have a Captivate project that one of the slides has a link to a pdf which is located in my connect account in the content section. When I view the pdf directly from the connect account it appears fine.
When I open the pdf using the link in the captivate project the pdf has missing letters?
Anyone know what is happening and how to resolve this issue?
Hello, I have a Captivate project that one of the slides has a link to a pdf which is located in my connect account in the content section. When I view the pdf directly from the connect account it appears fine.
When I open the pdf using the link in the captivate project the pdf has missing letters?
Anyone know what is happening and how to resolve this issue?
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Is the PDF in English or any other language? This is a wild guess and I know virtually nothing about Connect accounts. But it could be related to special characters like for example German/Icelandic etc. umlauts (ä, ö, ü, ǒ, œ and more). Is this possible? Can you attach a screenshot with a section of the PDF where your missing letters are visible?
Klaus
