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June 19, 2023
Problem with Audio played from Actions on IOS/IPad
Hi, I am using Captivate 2019 to export to HTML5. I have some narration on click to reveal objects (audio is played through actions), it works fine on Windows (10), which I tested on multiple machines and different browsers (eg Edge & firefox). But on IOS (16.5) I get intermittent results, only on audio from actions (slide audio works fine). Occasionally it works, but most times the animation/reveal works, but the audio doesn’t play. I tried Safari and Edge on IOS, similar problems!
Any ideas whats going on? Any suggestions?
PS: I tried to log a problem with adobe, but the link goes to a non-adobe site and requires a log-in?
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