July 6, 2023
Drag and Drop Widget Problems: Bugs occur when more objects than targets
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(2)
July 6, 2023
Drag and Drop Widget Problems: Bugs occur when more objects than targets
(2)

Can anyone help me?

If I have 4 options and only 3 target locations, intentionally, because one option doesn’t belong and I am testing that, then problems occur when:

User drag the non-belonging object into one of the 4 target spots – it goes there and stays there. The user can move it to another target spot, but if/when they realize it actually doesn’t belong in any target spot, then they cannot put it back into the “objects” section.

So eventually if they figure out which 3 objects go in the 3 targets, the 4th object remains stuck in a target spot, and the user ends up with one target spot with TWO objects in it—only one of which was correct. The extra object doesn’t belong, but it is stuck there, or in another wrong target spot, because the user is unable to return it to the objects section.

If the user clicks SUBMIT, they get a green banner and a Success message – even though they were wrong, with that non-belonging object being in a target spot.

2 Comments
2023-07-10 05:45:05
2023-07-10 05:45:05

Hi Lisa ,

To put the non-belonging object back into the “objects” section, you can use the reset button to bottom left of page.

About the incorrect validation , we will take it up as bug and fix it.

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rashis25
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2023-07-10 17:18:17
2023-07-10 17:18:17
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rashis25
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Rashis25 – thank you!

For the learner – using the reset button is not a good option because it is not intuitive to the learner to reset the page, and also it would reset all of the items that they have thusfar dragged and dropped, which would be frustrating for them to have to re-do their choices entirely. Do you think you could please program it so that a learner can drag an it from a target, back into the objects “pile” on their own?  Thank you! 🙂

(Oh, and can you please let me know if I should email this to captivatehelp@adobe.com or if you are treating this here as a bug report? Thank you so much!)

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