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August 27, 2024
Imagining Training and Learning Journeys: How to Create an Academy that Bridges Skill gaps
Ensuring consistent excellence in guest experiences is a paramount concern for leading hotel chains worldwide. For over six decades, The Oberoi Group has distinguished itself in this pursuit by prioritizing comprehensive staff training. Through meticulously designed learning journeys tailored to bridge critical skill-gaps for each employee, The Oberoi Group maintains its competitive edge and delivers meaningful guest interactions. Explore, how the Group leverages blended learning methodologies, simplified trackable metrics and cutting-edge technology to navigates the challenges of a high-turnover industry with finesse.
Speaker:
Pratibha Seth
Deputy Vice President
Oberoi
Oberoi
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