August 7, 2024
slides are skipped in Preview mode in Captivate 12.3
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(1)
August 7, 2024
slides are skipped in Preview mode in Captivate 12.3
(1)

I have slides in my Captivate project that are basically treated as “hidden” by Captivate.

For example – my first slide.  When Captivate starts in Preview (and even in Reviewer mode) it starts from Slide 2.

Then, it’s going along well, until it jumps from Slide 4 to Slide 6, even though the “arrow button” on Slide 4 has an interaction to “go to Slide 5”, it acts as if Slide 5 is hidden….

Any suggestions?

1 Comment
2024-08-07 19:16:46
2024-08-07 19:16:46

Hi Amy27830067dkxy,

Thank you for your query.

Adobe Captivate 12.3 allows you to start the preview from the selected slide in Captivate project. Make sure to select the slide from which you want to preview. Additionally, consider resetting the project TOC to its default settings and then check the preview. In case the issue persists, try copying the slides to a new project, and check.

Please feel free to reach out if you have any further questions. You may also contact the technical support team directly via phone (+1-800-833-6687) or chat (https://www.adobe.com/getsupport) for immediate assistance.

Here to help,

Adobe Captivate Support

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