

I am trying to share a Captivate 2024 file for review by my co-workers. When I try this I receive the following error message, “An error has occurred, please try again”.
Also if there is another way to share a file please share.
Thank You
I am trying to share a Captivate 2024 file for review by my co-workers. When I try this I receive the following error message, “An error has occurred, please try again”.
Also if there is another way to share a file please share.
Thank You
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Hi,
Thank you for your query.
Please install the latest version of Adobe Captivate (v12.4) by checking for any pending updates from Help->Check for Updates, and see if it resolves the issue. We hope this information addresses your query. You may also contact the technical support team directly via phone (+1-800-833-6687) or chat (https://www.adobe.com/getsupport) for assistance.
Here to help,
Adobe Captivate Support