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Hi
Thank you for your query.
In Captivate 13, you can navigate to Windows> Table of Contents>Playbar> Closed Captions
Please enable this option and publish the project.
Chcek in preview if the Closed caption function is working correctly. On LMS, learners will see the CC option in the playbar. They can toggle it on or off from there.
We hope this information addresses your query. You may also contact the technical support team directly via phone(+1-800-833-6687) or chat (https://www.adobe.com/getsupport ) for assistance.
Here to help,
Adobe Captivate Support
How to add Captions that can be turned on or off when played in LMS.
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