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How get Retake Quiz button to show on the Results slide when reviewing a quiz
All new Adobe Captivate. I have a quiz. It’s set so the user cannot continue until passing the quiz. If the user fails the quiz, then selects to review the quiz, at the end of the review gets to the results slide, there’s no option to retake the quiz. How do you turn on that option?
All new Adobe Captivate. I have a quiz. It’s set so the user cannot continue until passing the quiz. If the user fails the quiz, then selects to review the quiz, at the end of the review gets to the results slide, there’s no option to retake the quiz. How do you turn on that option?
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Hi,
Thank you for your query.
This behaviour is by design. When a user chooses to review the quiz, the “Retake Quiz” option is disabled or bypassed, as reviewing has already revealed the correct answers. At this point, the logic assumes the user has been exposed to the answers and therefore should not be prompted to retake the quiz — which is why the navigation proceeds directly to the module completion slide, regardless of their score.
If you want the users to retake the quiz upon failing, we recommend disabling the “Review Quiz” option and instead guiding them directly to the retake option when they don’t pass.
We hope this information addresses your query. You may also contact the technical support team directly via phone (+1-800-833-6687) or chat (https://www.adobe.com/getsupport) for assistance.
Here to help,
Adobe Captivate Support
Thank you for the response.
I recommend that you make allowing for a retake after a review to be a choice that developers can make rather than determining that for us.
Hi,
Thank you for your response and valuable feedback. We also encourage you to submit your feedback and suggestions directly in Captivate via Help->Provide Feedback for consideration in future application updates.
Here to help,
Adobe Captivate Support
