Master slides missing
September 4, 2025
Master slides missing
September 4, 2025
Newbie 4 posts
Followers: 2 people

Hello, ages ago I used captivate and just bought 12.6.  I know from seeing some of the previous version of captivate master slides were available in those versions.  Not sure what is going on in 12.6 as it is so streamlined to a very simplified generic output.  Do I need to move to the classic version to get all the functions?

Also please fix your tag selection as it will not allow me to add Adobe Captivate 12.6 as the product I am requesting assistance about.

Thanks

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2025-09-08 16:28:39
2025-09-08 16:28:39

Hi hansonrichardj,

Thank you for your query.

Master slides are currently unavailable in Captivate 12.6 and our teams are actively working on the feedback shared. While we’re at it, you may consider using Captivate Classic for this feature as both the versions are available with your subscription.

We hope this information addresses your query. We also encourage you to submit your valuable feedback and suggestions directly in Captivate via Help->Provide Feedback. You may also contact the technical support team directly via phone (+1-800-833-6687) or chat (https://www.adobe.com/getsupport) for assistance.

Here to help,

Adobe Captivate Support

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