Need support with Captivate Classic course migration into the new Adobe Captivate
Hello, our organization has multiple courses built in Captivate Classic and we’ve seen on your website that in 2027 it will no longer be supported. Therefore, we need to start migrating our courses into the new Adobe Captivate. How do I learn about the new migration tool, when it will be available, and how to use it? Also, is there an email address or phone number I can call for user support for Captivate? Thanks!
Hello, our organization has multiple courses built in Captivate Classic and we’ve seen on your website that in 2027 it will no longer be supported. Therefore, we need to start migrating our courses into the new Adobe Captivate. How do I learn about the new migration tool, when it will be available, and how to use it? Also, is there an email address or phone number I can call for user support for Captivate? Thanks!
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Hi Cat_Lady011235, the option to import Classic projects is available in the pre-release right now. If you’d like access and take a look, please email elcommunity1@adobe.com with the email ID you’d like us to use for the pre-release registration.
Regards,
Shobhana Menon
Community Manager
Adobe eLearning Community





