January 9, 2017
Updating to Captivate 9
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January 9, 2017
Updating to Captivate 9
BDuckWorks
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Key steps from the Captivate 9 read me file:

After the upgrade, before launching Adobe Captivate 9.0.2, do the following steps:

  • Clear your preferences by double clicking on the following file:

    • Windows: C:Program FilesAdobeAdobe Captivate 9 x64utilsCleanPreferencesWin.bat
    • Mac OS : /Applications/Adobe Captivate 9/utils/CleanPreferencesMac

  • Ensure that you take a backup of interactions and sample projects folder and delete them.

    • Sample projects folders are present at:
      • Windows: C:UsersPublicPublic DocumentsAdobeeLearning AssetsSampleProjects
      • Mac OS: /Users/<user account>/Documents/My Adobe Captivate Projects/SampleProjects
    • Interactions folders are present at:
      • Windows: C:UsersPublicPublic DocumentsAdobeeLearning AssetsInteractions_9_0
      • Mac OS: /Users/<user account>/Documents/My Adobe Captivate Projects/Interactions_9_0

  • In the upgraded projects, old interactions should be replaced with new interactions.

Note:

Back up existing projects created using older versions of Captivate before opening them with Captivate 9.0.2.

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BDuckWorks
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liz2018
2018-08-22 21:39:06
2018-08-22 21:39:06

Good info.

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Lieve Weymeis
2017-01-10 16:37:11
2017-01-10 16:37:11

A more detailed article explaining the paths and the ways to save custom items can be found here:
http://blog.lilybiri.com/cativate-8-dot-0-1-install-keep-your-customisation
Forgotten in this article is the Layouts folder, which will often have to be deleted as well.
This work flow is also valid for any patch/upgrade

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