May 22, 2018
Installing Captivate
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(2)
May 22, 2018
Installing Captivate
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(2)

I have downloaded to a Captivate folder on my Desktop, the Captivate files, and I start by executing, from the Build folder, the Captivate.msi file.  It scrolls through “getting required information” fine, then then says “Please wait while Windows configures Captivate.  It scrolls for a minute or two, then flashes a disappearing dialog box (It is real fast but I don’t see any text in it).  Then it backs out the green scroll bar and closes down the install.  No error, nor error files.  Can anyone help me get installed?

2 Comments
2018-05-22 14:34:31
2018-05-22 14:34:31

Hi Tom,

If you still get the issue then please share latest Adobe Captivate (log.gz) file located at “C:\Program Files (x86)\Common Files\Adobe\Installers”

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2018-05-22 14:32:24
2018-05-22 14:32:24

Hi Tom,

Can you try to install using command line and check if this works? You can follow the steps mentioned on the below link for installation using the CMD:

https://helpx.adobe.com/captivate/kb/adobe-captivate-2017-silent-deployment.html

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