May 31, 2018
Publish for Devices – PhoneGap Login Won’t Work
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(4)
May 31, 2018
Publish for Devices – PhoneGap Login Won’t Work
Bachelor's in Secondary Education (English); Content design/development for 10 years; Captivate since 2016.
Newbie 12 posts
Followers: 7 people
(4)

Hello. I am trying to publish for devices (app), but am unable.

I have an AdobeID, but am unable to log in at the PhoneGap Login prompt (below). No matter what I try, I can not get beyond this error. I have the PhoneGap Desktop app installed, am running Captivate 2017, and also have a PhoneGap Build account (below). Any help is greatly appreciated, as I’m not sure if it’s an issue with PhoneGap, Adobe, or both, or somewhere else entirely.

4 Comments
2018-06-01 14:07:48
2018-06-01 14:07:48

Hi Adam, Could you please contact our support regarding this issue from this link https://helpx.adobe.com/contact.html . We would love to help you. Thanks

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2018-06-01 12:32:42
2018-06-01 12:32:42

Thanks for the reply! When you say PhoneGap…do you mean the desktop app, PhoneGap Build, or the login prompt within Captivate? (I’ll try the ‘within Captivate’ method, as I think that’s where you’re directing me, but just in case I’m wrong.)

There is HUGE potential with this, but I am struggling to find it. Thank you for your help. 🙂

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2018-06-01 07:53:33
2018-06-01 07:53:33

Hi Adam, Could you please try to reset Adobe ID password and then try to login to PhoneGap. Once done, please try it in Captivate. Let me know if this works. Thanks

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Ashish.K
's comment
2018-06-01 13:26:32
2018-06-01 13:26:32
>
Ashish.K
's comment

Still no luck. Changed AdobeID, logged into PhoneGap Build with same account, then tried publishing for devices and received the same error as my first image on my original post.

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