Over the years you kind of formulate your opinion on what works and what doesn’t, when it comes to training people or helping students.

However one problem has puzzled many a good designer or instructor, why some students, despite loving the course, drop off and never complete their course or book.

There is a reason, an unusual reason, one you wouldn’t ordinarily think of. Now, if this is the “right” reason it should resolve the problem, right? We found it did this in our deliveries uniformly. Here, in this video, we illustrated the learning difficulty and why it might be your reason too. A theory is as good as its result they say. So do test it out.

So, yes, we are dealing with a hidden literacy problem. When a learner doesn’t understand enough of his course, he will give up and drop off. He won’t tell you, it will be time or money or kids but finding out what he didn’t understand, often restores his interest. We deduct this to be the reason because we helping him to understand, solves the problem. However there is a slow and a fast way of doing this.

There are many ways to find his “misunderstandings” but asking him to define particular key words often works the fastest. You just go through the text and ask, what does ___ mean?