November 14, 2018
API Error Message
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November 14, 2018
API Error Message
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I’m having issues with API Error using the 2017 Captivate release. 10.0.1.285. I have loaded the content to SCORM Cloud and it worked perfectly fine there. Here is the issue, when I publish anything scorm from my machine I get API errors. My cohorts using the same software get completions mark using the same LMS with SCORM 1.2. The only way I can get my course to work on our LMS is by publishing AICC and using the index_AICC.html launch file. What can I do to get rid of the API errors so that I’m able to publish SCORM 1.2 and get completions marked. Does this mean my program is corrupt? Or is it my computer? Would upgrading fix the issue?

1 Comment
2018-11-15 09:18:09
2018-11-15 09:18:09

Did you already do the usual ‘things’:

Run Captivate as Administrator if you are on Windows
Clear the cache (Preferences, General settings)
Clean the Preferences by running the file ‘CleanPreferences….’ appropriate for your OS, which you find in the subfolder ‘utils’ under the installation folder. Captivate has to be closed while doing that.

 

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