Trigger:

In cases where an Administrator may have two (or more) accounts with separate subdomains within Prime, or a parent organization has two business units that work together, creating a Peer Account allows the sharing of seats/ learner accounts.

To begin, you must have one main account configured in Captivate Prime. Follow the procedure below to create a Peer Account.

Procedure:

1. Log in as Administrator and click on settings

2. Click on Peer Accounts and then click on Add

3. The Add Peer Information dialog page opens. Fill in the necessary details:

• Account Subdomain,
• Admin Email ID,
• Number of seats that need to be allocated to the Peer Account,
• Check the box to request permission to view reports on catalogs shared with the Peer account,
• Click on Add.

Conclusion:

You have now set up a Peer Account. Please note, that while you can share seats with the Peer Account, they cannot share the same seats with any other account. However, they may purchase seats and share as they choose.

To learn more about Peer Accounts, please visit the Adobe Helpx page on Peer Accounts.

For further assistance, please email captivateprimesupport@adobe.com.