March 6, 2019
Bad resolution images
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(8)
March 6, 2019
Bad resolution images
Newbie 1 posts
Followers: 1 people
(8)

i have some issues with captivate. one of them is when i import a tiny image had bad resolution, but if i insert a button and change this button to a image button, the image in the same dimensions the picture look pretty good. The thing is that i can’t use button whenever i want to insert a logo or transparent icon.

Vectors like .ai or .eps can’t be imported to captivate i tried with .svg .png .jpg; i look for all the properties and options like “allow smoothness”and all the images looks the same. “pixelated” when they are in small size, and the result is the same. does anyone know how to make the images look clear like the image buttons. i attach and example.

Thanks in advance

8 Comments
2019-04-19 22:21:17
2019-04-19 22:21:17

I’ve been experimenting with the image quality of imported content in Captivate, and have come to the conclusion that Captivate pixelates and degrades images upon import, and it’s a flaw in the software.

I can take a perfect SVG image exported from Illustrator, import it into Captivate, and it will become pixelated. When I open the SVG in a web browser, it looks perfect, with no pixilation.

I’m converting highly technical PowerPoint presentations into E-Learning courses, and I’ve found that the automated import from PowerPoint to Captivate results in degraded text and image quality, since the content is flattened when imported.

So I’ve stopped using the automated PPT to Captivate import process, and am manually bringing in the content. For text, I manually paste the text into Captivate, which results in a perfect quality.

For the SVG diagrams, the only workaround I’ve found to improve the quality is to strip the text out of the diagram in Illustrator, import the image-only SVG, and then manually add the text back internally in Captive. The image is still degraded, but the diagram text at least is crisp.

I’d be interested if anyone has found a way to import SVGs into Captivate without introducing pixilation. The pixilation isn’t horrible, but it just seems odd that Adobe, which creates the gold standard vector image program Illustrator, can’t give Captivate a better vector image import.

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julianbh2024
's comment
2019-04-20 13:47:47
2019-04-20 13:47:47
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julianbh2024
's comment

When I use SVG’s I create them with Illustrator. What is your setup when publishing to SVG in AI?

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Lieve Weymeis
's comment
2019-04-30 03:36:13
2019-04-30 03:36:13
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Lieve Weymeis
's comment

In Illustrator I select the entire SVG image, and File > Export As > SVG.

The attached screenshot is the export settings I’m using.

I’m definitely not an Illustrator expert so would appreciate any suggestions on the best export settings.

Another issue I’m coming across is that when I publish the project, certain SVGs randomly disappear in the output. When in Captivate, when I click down through the slides, some images randomly are missing, and when I hover over them they reappear.

 

Attachment

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2019-03-28 13:09:47
2019-03-28 13:09:47

We found out when we use SVG images in stead of PNGs the images remain crisp and sharp!

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danibo83
's comment
2019-03-28 13:40:35
2019-03-28 13:40:35
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danibo83
's comment

Of course, because SVG are vector images, not bitmap images. They are insensitive to rescaling by definition.

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2019-03-25 16:55:22
2019-03-25 16:55:22

Which format do you use for the image? For a logo I would try to use SVG.

For bitmap images they will look best if they are created in the exact resolution you need them to bei n Captivate. Avoid rescaling.

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(1)
2019-03-25 15:17:38
2019-03-25 15:17:38

Same issue here..

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2019-03-19 16:22:58
2019-03-19 16:22:58

I’m having the same issues. We are bringing in Screenshots and they look horrible. We are even using objects within Captivate the objects look bad and pixelated. Is this something new in 2019?

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