October 31, 2019
Problem with viewing my published VR project
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(3)
October 31, 2019
Problem with viewing my published VR project
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(3)

Hi everyone just want help. I have published my captivate VR project but are unable to view it as it shows a black screen.

What is interesting is when I publish and are ask you want to view the published output it works.

Is there anybody with an answer for me?

3 Comments
2020-02-17 23:48:58
2020-02-17 23:48:58

Thanks. I found out I needed to add json mime type to server. Paul Wilson and Adobe support helped.

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2019-11-06 13:32:40
2019-11-06 13:32:40

This item is marked as a blog, not as a question. That means you do not want an answer, I suppose.

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(4)
2019-11-06 06:55:56
2019-11-06 06:55:56

I have a similar problem as well.  360 photos do not display, once published. They do display within Captivate, including preview and the published files.  I tried several of the latest browsers, and uploaded project to web server, but no results.  Possibly a path statement is wrong?  Or a function is stalled? It seems the generated published html 5 files published to a web server should work as they do from within the app.  Are error messages generated by the program to flag the problem?

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