November 15, 2019
Loading issue in Captivate VR course
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November 15, 2019
Loading issue in Captivate VR course
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Hi,

We have been facing loading issue in Captivate VR course which we developed in Captivate 9. While checking the course in VR set after loading the first screen, no content is coming up for rest of the screens. Just showing gray screen but the audio works fine. Let us know how to resolve the issue.

Thanks & Regards,

Abhijit

2 Comments
2019-11-30 08:39:25
2019-11-30 08:39:25

Please, can you give me the exact version number? Is your system WebGL ready?

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2019-11-18 08:55:30
2019-11-18 08:55:30

I am confused, because Captivate 9 did not have the possibility of inserting VR slides at all. Can you check the version you are really using under Help, About Captivate?

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