November 13, 2019
“Project has expired”
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Hi,
when trying to open one of our projects it says “project has expired”. I read that this is due to the fact that it was created with a trial version. Ever since then I have upgraded to a subscription. I then published the project again with the subscribed version, however it still won’t work…any advice?
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2022-09-21 08:25:30
Two possibilities could lead to that message:
- Course was created with a trial version of Captivate, and it expired 1 month after publishing.
- The course creator has entered an expiration date in the course.
You need to contact the developer since you ‘bought’ the course. I don’t even know if you have both the published version (HTML or SCORM folder) and the raw cptx-file.
Yes, to reset the expiration date you need a licensed version of Captivate.
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