December 19, 2019
Captivate 9: Background audio not working when publishing
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(7)
December 19, 2019
Captivate 9: Background audio not working when publishing
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I added background music to my project. However, once published, the BGM doesn’t play. I initially published using SWF and HTML. Then strictly HTML. What am I doing wrong?

Robert

7 Comments
Mar 12, 2021
Mar 12, 2021

Hello Roby,

If you were using Google Chrome, can you please share how you were able to disable autoplay?

Thanks.

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(1)
Jan 7, 2020
Jan 7, 2020

You’re welcome!

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Dec 20, 2019
Dec 20, 2019

Which browser and device did you use? Maybe the AutoPlay was disabled in the browser… Can you try to turn off AutoPlay and see if the background music is playing then?

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