Captivate 9: Background audio not working when publishing
December 19, 2019
Captivate 9: Background audio not working when publishing
December 19, 2019
Newbie 1 posts
Followers: 0 people

I added background music to my project. However, once published, the BGM doesn’t play. I initially published using SWF and HTML. Then strictly HTML. What am I doing wrong?

Robert

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Mar 12, 2021
Mar 12, 2021

Hello Roby,

If you were using Google Chrome, can you please share how you were able to disable autoplay?

Thanks.

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(1)
Mar 13, 2021
Mar 13, 2021
>
keerthi_murali
's comment

The OP (Roby) never returned to read the answers.

To answer your question: auto play for the course is turned off automatically for HTML5 output.

 

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Jan 7, 2020
Jan 7, 2020

You’re welcome!

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Dec 20, 2019
Dec 20, 2019

Which browser and device did you use? Maybe the AutoPlay was disabled in the browser… Can you try to turn off AutoPlay and see if the background music is playing then?

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(3)
Jan 7, 2020
Jan 7, 2020
>
Lieve Weymeis
's comment

Hi Lieve

Thanks for reaching out! I am new to Captivate and have no idea how to turn on or off Auto play. Please advise.

Robert

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(1)
Jan 7, 2020
Jan 7, 2020
>
RobyCastro
's comment

Hi Lieve

Found auto play and disabled it. That worked. Thanks much!

Robert

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(1)
Mar 12, 2021
Mar 12, 2021
>
RobyCastro
's comment

Hello Roby,

If you were using Google Chrome, can you please share how you were able to disable autoplay?

Thanks.

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()