March 30, 2020
I can access my application
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March 30, 2020
I can access my application
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(2)

I am getting and error trying to run my application.

I bought it a few months ago and it worked well, but now I am trying to open it and it give me a error message, “An error has occurred during activation. for more information, contact Captivate support”

My admin console show the license properly allocate to me

2 Comments
2020-04-01 11:51:24
2020-04-01 11:51:24

I’m assuming you are talking about Adobe Captivate (this is the Adobe Captivate community). You may try contacting support through CaptivateHelp@Adobe.com

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2020-03-31 09:03:28
2020-03-31 09:03:28

You should check, that maybe firewall is blocking your PC to connect to activation servers that can verify your license or a port which is usually used for a server.

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