April 19, 2020
Captivate for Mac 2019 11.5 Crashing Upon Launch
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April 19, 2020
Captivate for Mac 2019 11.5 Crashing Upon Launch
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Adobe Captivate worked fine yesterday.  I open up my computer today and will not work.  Am getting error message “An error has occurred during activation.”, then will crash, disappear.

I re-installed program, and restarted computer, still same thing.  I have MacOS Catalina 10.15.3 running.

I attempted to re-name “Slcache” folder as listed in some of the troubleshooting directions, but could not find it in my library folder.

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2020-04-20 13:02:34
2020-04-20 13:02:34

Sounds like you could use some help from Adobe Support. I suggest you send an email to CaptivateHelp@Adobe.com

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