Ask questions on eLearning authoring to Adobe Captivate product team
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Ask questions on eLearning authoring to Adobe Captivate product team
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28 Comments
2020-07-06 12:53:04
2020-07-06 12:53:04

Hi,

Please access the Assets panel as we have introduced new assets , so that you can create beautiful engaging eLearning content in minutes. We’ve added few quick start projects with new layouts and interactions, ten new characters with multiple poses, new images, and videos.

Here are some useful links-

https://elearning.adobe.com/2020/04/adobe-captivate-2019-release-adds-new-assets/

https://elearning.adobe.com/2019/05/adobe-captivate-2019-training-beginners/

Regards,

Ajit

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(1)
2020-06-25 22:58:33
2020-06-25 22:58:33

If I create an interactive video in Captivate, will all of the functions work if I copy it into Blackboard or Canvas LMS?

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(1)
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>
ernestp36941021
's comment
2020-07-06 12:30:23
2020-07-06 12:30:23
>
ernestp36941021
's comment

Hi,

Yes, it should work fine. Please make sure to enable the reporting and choose the compatible LMS standard and then publish the course.

Let us know if face any issue.

Regards,

Ajit

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(1)
2020-06-25 16:51:34
2020-06-25 16:51:34

Is it possible to upload videos from other portals like Widen?

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(1)
2020-06-25 16:33:51
2020-06-25 16:33:51

how do I access the practice file

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(2)
(2)
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michellej84337815
's comment
2020-07-06 12:47:53
2020-07-06 12:47:53
>
michellej84337815
's comment

Please ignore this comment

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>
michellej84337815
's comment
2020-07-06 12:50:49
2020-07-06 12:50:49
>
michellej84337815
's comment

Hi,

Please access the Assets panel as we have introduced new assets , so that you can create beautiful engaging eLearning content in minutes. We’ve added few quick start projects with new layouts and interactions, ten new characters with multiple poses, new images, and videos.

Here are some useful links-

https://elearning.adobe.com/2020/04/adobe-captivate-2019-release-adds-new-assets/

https://elearning.adobe.com/2019/05/adobe-captivate-2019-training-beginners/

Regards,

Ajit

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2020-06-25 16:05:48
2020-06-25 16:05:48

Are interactive Captivate video projects accessible? My concern is using the overlay.

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(1)
(1)
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tobylarueh12017476
's comment
2020-07-09 00:07:50
2020-07-09 00:07:50
>
tobylarueh12017476
's comment

Hi,

You may select the Interactive video and go to its properties and click on the drop-down next to the video name and select Accessibility and add the Accessibility name and description.

Also, make sure to select the “Enable Accessibility” option under Edit -> Preferences -> Project -> Publish Settings.

If any further help is required, then please contact us by clicking on the following link and we would be happy to assist you further- https://helpx.adobe.com/contact.html

Regards,

Ajit

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(1)
2020-06-25 15:35:31
2020-06-25 15:35:31

Hello! Thanks for this amazing conference…and the chance to submit questions.

Q: What is the “best practice” for saving my project files once it is complete. I plan to update them as needed and want them to be readily accessible but not take up unnecessary space on my desktop. I see two files folder.  A file CPTX file and a CPD folder. What do I really need to save?

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(1)
(1)
>
Jessica Manzo
's comment
2020-07-06 13:02:05
2020-07-06 13:02:05
>
Jessica Manzo
's comment

Hi,

Please refer to the following link which tells you about Project Backup feature and strategy and see if that helps- https://elearning.adobe.com/2018/10/adobe-captivate-project-backup-feature-strategy/

Regards,

Ajit

 

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(1)
2020-06-25 15:35:16
2020-06-25 15:35:16

Anytime, I am adding an image in Adobe Captivate, it keeps getting blurry. My image is 300kb but its getting compressed to 48 kb in captivate library. is there a way to ensure that doesnt happen?

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(1)
(1)
>
Shaz Syed
's comment
2020-07-06 17:57:27
2020-07-06 17:57:27
>
Shaz Syed
's comment

Hi,

My I know the Captivate version you are using? You can check the same by navigating to Help menu -> About Adobe Captivate?

Is the image bigger than the stage? When do you see the decrease in quality: On Stage or after publishing? Also, check the default slide quality set? If it is set to 8 bit, change it to Optimized and see if that helps.

I would also like to mention that degradation is typical happens if you resize something in Captivate.  If you want crisp perfect background images then you must capture them at exactly the same size as you will display them in the finished published content.

Regards,

Ajit

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(1)
2020-06-25 15:00:17
2020-06-25 15:00:17

When you use slide notes for closed captioning, the fonts don’t stay the same even when you set it at the project level.  Is there another way to keep the font at the same for closed captioning for video and closed captioning in the course?

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(1)
2020-06-25 14:58:57
2020-06-25 14:58:57

Hi,

I’m new to Adobe Captivate and have started working with/creating simple, multiple choice quizzes.  However, I want to be able to send the quiz to someone else to where they could\ take the Quiz even IF they don’t have Adobe Captivate and I don’t have an LMS or my own website?

Is there a way to attach the Quiz as a file to an email; that anyone could open and use without special software or access to an LMS??

If been searching everywhere to try and find an answer to this.  Thank you!!!

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(1)
(1)
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hchri$tine
's comment
2020-06-26 15:06:38
2020-06-26 15:06:38
>
hchri$tine
's comment

You can publish the Quiz to a PDF and attach the PDF to an email.  It can be opened and used by the receiver.   They can use the content but scoring would not be saved.

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2020-06-25 14:44:37
2020-06-25 14:44:37

Why don’t I see the latest eLearning Assets in my Captivate library?

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(1)
(2)
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Jessica Manzo
's comment
2020-07-06 18:07:20
2020-07-06 18:07:20
>
Jessica Manzo
's comment

Hi,

I would request you to contact us by clicking on the following link so that we can look into it and assist you further- https://helpx.adobe.com/contact.html

Regards,

Ajit

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(1)
>
Jessica Manzo
's comment
2020-07-07 12:58:50
2020-07-07 12:58:50
>
Jessica Manzo
's comment

I discovered that under the Help drop-down menu there is an option to find latest updates for version. I have since then updated. I do have Adobe Captivate 2019. Thanks!

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(1)
2020-06-24 20:08:06
2020-06-24 20:08:06

Hello there, I am having trouble when I try to record a video demo or software simulation. I continue to receive this error: “Capture is disallowed since High-density display was detected. Please set ‘DpiAwareness = 1’ in AdobeCaptivate.ini and restart the application”

How do I do this?

Thank you for these wonderful learning events, I am certainly taking a great deal away from this forum!

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(1)
(2)
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laurab58060718
's comment
2020-06-25 14:17:40
2020-06-25 14:17:40
>
laurab58060718
's comment

This is for a windows based system. You have to edit that *.ini file. A text editor is usually enough to change it. Please see the attached screen shot on where to find this file. Good luck!

Attachment

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(1)
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laurab58060718
's comment
2020-07-06 13:07:04
2020-07-06 13:07:04
>
laurab58060718
's comment

Hi,

Please refer to the following article to fix the issues that users might face while recording on high DPI monitors-

https://helpx.adobe.com/captivate/kb/troubleshooting-capture-issues-in-high-dpi-machines.html

Regards,

Ajit

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(1)
2020-06-24 19:18:49
2020-06-24 19:18:49

I created classes in Adobe Captivate in 2007.  I continue to update the content using the original templates.  I’d now like to update the classes to one of the project templates (that are available under Assets).  The classes are 11 lessons with 20-25 slides/lesson.  Currently each lesson is in a separate Captivate file.  I did this due to the file size and download speed.  The lessons are accessed through an HTML page that lists all 11 lessons.  Do you suggest I keep the lessons in separate files or should I create one large Captivate project containing all the lessons?

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(1)
(1)
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Kathy Slattengren
's comment
2020-07-06 18:50:18
2020-07-06 18:50:18
>
Kathy Slattengren
's comment

Hi,

I would request you to contact us by clicking on the following link so that we can discuss it further and understand the exact use case and assist you accordingly- https://helpx.adobe.com/contact.html

Regards,

Ajit

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(1)
2020-06-24 18:57:38
2020-06-24 18:57:38

Do the projects found under Assets automatically resize based on the device or do I need to create a responsive project?

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(2)
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Kathy Slattengren
's comment
2020-06-25 14:11:44
2020-06-25 14:11:44
>
Kathy Slattengren
's comment

I would also like to know this.

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(1)
>
Kathy Slattengren
's comment
2020-07-06 18:34:09
2020-07-06 18:34:09
>
Kathy Slattengren
's comment

Hi,

I would suggest you to first create a Responsive project and then navigate to the Assets panel to add ready to use responsive slides and select the slides that go well with your Captivate project.

Regards,

Ajit

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(1)
2020-06-24 18:46:15
2020-06-24 18:46:15

When creating in Captivate, I publish to HTML and also to a PDF.  I have a colleague who has tech-phobia and will only use a pdf.  The interactions in the pdf … are they flash or html?  I never really gave any thought to what happens “behind the scenes” in a pdf file.  Just wondering if a pdf will still be a viable solution with the discontinuation of Flash.  Thanks.

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