July 15, 2020
Anyone know how to contact the community support team?
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(7)
July 15, 2020
Anyone know how to contact the community support team?
Wizard 33 posts
Followers: 10 people
(7)

Hi.

I have a couple of things I would like to connect with the support team on, but I cannot find a link to this department/people. Anyone know the best way to connect with them?

Please let me know.

Thanks

7 Comments
2021-11-30 05:40:15
2021-11-30 05:40:15

to be honest this is kind of a frustrating process

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2020-07-18 02:14:03
2020-07-18 02:14:03

I’ve reached out to a contact that I believe can help you out. It’s already the weekend, so they may not get back in touch with you until Monday but hopefully, they will reach out soon.

 

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(5)
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Paul Wilson
's comment
2020-07-19 01:22:06
2020-07-19 01:22:06
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Paul Wilson
's comment

Thanks Paul.
I have been trying to get answers on a few things and I now neeD further understanding on why two pending posts have been deleted.
I’m just tying to contribute and discuss. This is discouraging.
But I really do appreciate your assistance with this.

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(1)
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Paul Wilson
's comment
2020-08-02 01:47:50
2020-08-02 01:47:50
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Paul Wilson
's comment

Would it be possible to get a name and contact information for someone? I have not heard from anyone, I have not received any help from the Adobe support and it has been close to a month since I have had issues. I can’t believe that it is this hard to get some answers from a support team? Isn’t that what they do?

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RY-ID
's comment
2020-10-20 09:30:42
2020-10-20 09:30:42
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RY-ID
's comment

Please write to me at nedas@adobe.com

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Avranil Das
's comment
2021-10-22 07:42:41
2021-10-22 07:42:41
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Avranil Das
's comment

I need assistance as well

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Darron Strader
's comment
2021-10-22 12:53:59
2021-10-22 12:53:59
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Darron Strader
's comment

Darron,

My suggestion is to email captivatehelp@adobe.com for faster assistance. The Adobe team doesn’t monitor the user forums for every post, especially from threads that are over a year old.

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