July 23, 2020
Slide 360 VR trouble shoot
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Summary
360 troubleshoot
Hello everyone,
I recently have a troubleshoot using Adobe Captivate 360° (Virtual Reality) slides.
The issue started when I publish my project in a html 5 format, the specific 360 degrees slides looks black, and the project stop: no hotspot interactivity or audio playing. Then in my captivate project (.cptx file) now the slide is blank, even if I delete and add a new 360° background. I clean my computer, and my captivate application is updated. I also tested my GPU/webgl on my laptop and the result are OK; (from this post: https://elearning.adobe.com/2018/09/not-able-see-add-360-image-video-icon-360-slide-check-required-gpu-webgl-support-machine/) https://get.webgl.org/ I add some screenshoot to show this issu. Thanks in advanced for the help!
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