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Anyone know how to resolve this error message. When ever I try to download an asset from the library this appears. The preexisting assets are fine but when I try to go to the discover tab and download one it crashes Captivate. And my agency doesn’t allow for admin rights to run Captivate 2019.
Anyone know how to resolve this error message. When ever I try to download an asset from the library this appears. The preexisting assets are fine but when I try to go to the discover tab and download one it crashes Captivate. And my agency doesn’t allow for admin rights to run Captivate 2019.
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Was adobe staff able to help here?
Hi Bruce,
Can you send us an email at captivateHelp@adobe.com? It looks like there is some configuration issue – we might need to reach out to figure out what’s going on with the access to the assets on your system.
Allen
