Update – Saturday, March 13th, 2021 10:30 AM PST
Now that we are aware of the issue, our engineers are working on the file management solution. We appreciate your patience in this matter and want to thank the many users who aided in testing the updates.
On Tuesday March 9th Adobe Captivate users began reporting problems with file save and file creation operations in Adobe Captivate. These were soon joined by several other issues including problems with video and images. This morning, March 12, 2021 the issues reappeared.
Engineers are working the problem now and as soon as we have a comprehensive solution, we will share it with the community here. We are also doing a deep investigation of the root cause of the disruption and will update community on our discovery and on plans to prevent any similar outages in the future once that investigation is complete.