March 9, 2021
Will training help?
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March 9, 2021
Will training help?
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Here’s a scenario-based activity based on a flowchart developed by Cathy Moore and designed to help you identify the best solution to a performance problem, whether it’s a job aid, a workflow improvement, training, or something else.

Instruction: work though this brief exercise and share your experience with the rest of the group when you are finished.

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