May 26, 2021
360 audio plays on wrong slide
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May 26, 2021
360 audio plays on wrong slide
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Hello. I have a course that is a mix of regular and 360 slides.

I have two 360 slides back-to-back. Both have audio that plays on slide enter. Slide 1 has 4 hotspots. The slide is set to Guided.  At the end of the audio on slide 1, the image moves to the first hotspot, and then the audio from slide 2 starts playing.

I have deleted all hotspots and started fresh. Same issue.

4 Comments
2021-05-26 21:37:07
2021-05-26 21:37:07

That worked! Now if I can only get the hotspots to work.

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nancyr28147943
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2021-05-27 07:52:37
2021-05-27 07:52:37
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nancyr28147943
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You’re welcome.  It is an old workaround but became even more important when publishing to HTML5 is now the only output possible.  That is even the case for normal cptx-slides (not 360°), I always apply it to be safe. Loading on mobile devices is also slower and you have to take that into account as well.

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2021-05-26 21:34:34
2021-05-26 21:34:34

Thank you, Lieve. I just didn’t know how to describe what is happening so I apologize for not being clear.

Both are using slide audio not a “Play Audio” command. Thank you for the tip! I have not run into this issue before and will let you know if I have any success.  I will check out your blog post.

 

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2021-05-26 12:36:17
2021-05-26 12:36:17

Some information is missing in your question. HOW did you insert the audio? Is it slide audio, or did you use the command ‘Play Audio’? I am hesitating to answer because of your sentence ‘…audio that plays on slide enter…’ which may indicate that you used Play Audio command?

If it is slide audio, the way to proceed it to leave a gap before and after the Audio timeline as you can see in the screenshot. That will prevent that Captivate thinks that all audio clips belong to the project audio, and are not individual audio clips for each slide. I have a blog post explaining that problem.

http://blog.lilybiri.com/audio-in-captivate-more-tips

 

 

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